CONTINUOUS IMPROVEMENT

Core Values

ACT believes in operating with the mindset of improving our processes. Not content to be “good enough”, we strive to provide better and better support to our associates and our customers, by removing wasted time and effort.

ACT's CORE VALUES

Accountability, Competence, Trust

Accountability
Work with purpose, understand your responsibilities, be accountable for your work. This is instilled in all of ACT's associates for the purpose of bringing the customer the best possible outcome.
Competence
ACT associates are trained to do their respective jobs well. This ensures at each touchpoint the customer experiences a professional, positive interaction.
Trust
Only by being accountable, competent and transparent in our dealings with our customers can we gain their trust. This trust is what makes our customers want to continue to partner with ACT for their critical equipment needs.
Associates
ACT believes that in order to serve our customers, we must be attentive to our associates needs. By meeting those needs, it is then possible to provide excellent service to our customers.
Customers
Solving issues for our customers is the ultimate goal. By supporting our associates and providing a positive work environment, we are able to achieve success in helping our customers get great results out of our collaboration.
Community
ACT strives to be a good environmental steward from our headquarters to each of our branches. This includes being mindful of our surroundings, and those who live and work around us.

Our mission is to deliver solutions to our customers.

While we are partnered with top-quality manufacturers, sometimes the solution the customer needs is expert advice on how to improve their workflow, how to create a safer work environment, or how to store more product without breaking their budget. Whatever the need, ACT associates are here to help.

Our Core Purpose Is To Provide Experience-Based Solutions

ACT was founded to provide excellent service and excellent products.