Service Contracts
ACT offers several service contract options and can tailor your service agreement to fit your business objectives.
Our representatives are experts at finding ways to improve efficiency; helping you reach a new level of productivity while lowering your risk.
Read more about each service level and try our maintenance needs calculator below.
Automatic Preventive Maintenance Parts Delivery
ACT Parts+ is designed for businesses that prefer to perform their own maintenance but want the convenience of having the right parts arrive before service is due. Using telematics and equipment hour tracking, ACT monitors your fleet and automatically identifies when scheduled maintenance is approaching.
- We then coordinate the delivery or shipment of the required maintenance parts, helping your technicians stay ahead of service intervals without the need for manual tracking.
- This proactive approach reduces the risk of missed maintenance while simplifying inventory management for your team.
- Optional fluid delivery can also be incorporated where applicable, providing an even more complete maintenance solution.
- ACT Parts+ allows your team to stay focused on keeping equipment productive while we help manage the maintenance schedule.
Professional Preventive Maintenance
The PM provides scheduled preventive maintenance performed by ACT’s factory-trained technicians, allowing you to keep your fleet maintained without managing service scheduling yourself. Services are completed according to manufacturer recommendations and include routine maintenance such as oil changes, lubrication, inspections, and equipment evaluations.
- Rather than relying on your team to remember when service is due, ACT tracks your equipment and uses historical hour meter readings to estimate utilization and predict upcoming maintenance intervals.
- Our team proactively schedules service when your equipment is approaching its next recommended maintenance, helping reduce the risk of missed services while minimizing administrative effort for your staff.
- During each visit, our technicians also identify potential issues before they become unexpected breakdowns, giving you the opportunity to address concerns proactively.
- Parts, labor, and travel are billed only as each maintenance service is performed, giving you the flexibility to pay for maintenance as it occurs without a recurring monthly commitment.
- It’s a simple, professional approach to protecting your equipment investment while allowing you to focus on running your operation.
Complete Scheduled Maintenance
CSM is designed for businesses that want the confidence of knowing their scheduled maintenance is handled through one predictable monthly investment. Instead of paying for each preventive maintenance visit individually, your monthly payment covers manufacturer-recommended maintenance performed throughout the year, regardless of when service occurs.
- ACT manages the maintenance schedule, helping ensure your equipment receives the proper service at the right intervals without requiring additional planning on your part.
- Regular inspections performed during scheduled service visits also help identify developing issues before they impact productivity.
- By combining professional maintenance with consistent budgeting, CSM makes it easier to control maintenance expenses while extending equipment life.
- It’s an excellent solution for organizations focused on reducing administrative effort and maintaining a dependable fleet.
Extended Equipment Protection
Unexpected equipment repairs can quickly impact both productivity and maintenance budgets. T360 / ACT360 builds upon scheduled maintenance by adding protection against qualifying mechanical repairs, helping reduce the financial uncertainty associated with equipment ownership.
- In addition to keeping your essential equipment maintained according to manufacturer recommendations, eligible repair costs are covered throughout the agreement term, allowing you to budget with greater confidence.
- This program is especially valuable for businesses operating equipment beyond its standard warranty period that still want dependable protection against unexpected failures.
- By combining preventive maintenance with repair coverage, ACT helps keep your fleet operating efficiently while minimizing surprise expenses.
- It’s an ideal solution for organizations looking to reduce risk and improve long-term maintenance planning.
Comprehensive Fleet Maintenance
ACT360+ is a comprehensive maintenance solution designed for organizations seeking predictable operating costs and maximum equipment uptime. In addition to scheduled maintenance and qualifying repairs, the agreement also includes many high-wear components that commonly contribute to unexpected maintenance expenses.
- Rather than budgeting separately for preventive maintenance, repairs, and normal wear items, your fleet is managed through one convenient monthly agreement.
- ACT proactively monitors equipment condition, performs scheduled maintenance, and addresses covered repairs to help minimize downtime and extend equipment life.
- This approach allows maintenance managers to spend less time approving repairs and more time focusing on business operations.
- For many customers, ACT360+ provides the ideal balance between comprehensive coverage, cost control, and long-term fleet reliability.
Flexible Coverage for Changing Operations
Not every business operates on a predictable schedule, and maintenance costs shouldn’t force you into a one-size-fits-all agreement. ACT360 Flex provides comprehensive maintenance coverage similar to ACT360+ while aligning your maintenance investment with actual equipment utilization.
- Instead of a fixed monthly payment, charges are based on operating hours, making the program especially well suited for seasonal businesses, rental fleets, and operations with fluctuating demand.
- As equipment usage increases or decreases, your maintenance costs naturally adjust to reflect how your fleet is being used.
- This flexible approach allows businesses to maintain comprehensive protection without paying for capacity they aren’t using.
- ACT360 Flex offers the confidence of a comprehensive maintenance program while providing the flexibility today’s dynamic operations often require.
Customized Fleet Protection
Every operation is different, and some environments place unique demands on equipment that fall outside traditional maintenance agreements. ACT360 Max is designed for organizations with known operating conditions that require customized coverage beyond a standard comprehensive maintenance program.
- During the agreement development process, ACT works closely with your team to understand your operation, identify recurring issues, and build a service agreement tailored to your specific needs.
- By incorporating negotiated coverage for identified operating risks, ACT360 Max helps provide greater budget certainty while addressing the realities of your work environment.
- This collaborative approach allows your maintenance agreement to reflect how your equipment is actually used rather than relying solely on standard contract terms.
- The result is a customized solution built specifically for your operation.
Complete Fleet Cost Management
ACT360 Ultimate represents the highest level of equipment protection and maintenance management offered by ACT. Rather than simply covering repairs, this program is built around managing the total cost of fleet ownership through one predictable monthly investment.
- Before the agreement begins, ACT performs a comprehensive review of your fleet’s maintenance history, operating environment, and historical repair expenses to develop a customized long-term maintenance strategy.
- Throughout the agreement, our team actively manages maintenance schedules, repair decisions, component selection, and fleet recommendations to help control overall operating costs while maximizing uptime.
- The goal is not only to repair equipment but to continuously improve fleet performance and reduce unnecessary spending over time.
- For organizations seeking complete budget certainty and a true maintenance partner, ACT360 Ultimate delivers the highest level of support available.
